Last updated: March 22, 2026
Tunnel Surf ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use the Tunnel Surf VPN application ("App") available on the Apple App Store.
By using the App, you agree to the practices described in this policy. If you do not agree, please do not use our App.
We collect only the minimum information necessary to provide and improve our service.
Account & Purchase Information
If you upgrade to Premium, your purchase is processed entirely by Apple through the App Store. We receive confirmation that a purchase was made (e.g., subscription status), but we never receive your payment card details.
Diagnostic & Crash Data
With your consent (as requested by iOS), we may collect anonymized crash reports and diagnostic data to help us fix bugs and improve stability. This data cannot be used to identify you personally.
App Analytics
We may collect aggregated, anonymous usage statistics such as:
These statistics are aggregated and cannot be traced back to any individual user.
The limited information we collect is used solely to:
We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.
The App may use the following third-party services, each governed by their own privacy policies:
All VPN traffic between your device and our servers is encrypted using AES-256, an industry-standard encryption protocol. Our infrastructure is designed so that your online activity cannot be linked back to you, even by us.
Any minimal operational data we do retain (such as subscription status) is stored securely with access limited strictly to authorized personnel.
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Depending on your country of residence, you may have the following rights regarding your personal data:
Because we collect minimal data by design, most of these rights may not be applicable. To exercise any of these rights, please contact us at the address below.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you through the App or via the App Store update notes.
Your continued use of the App after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: